Privacy Policy for Prysopic

Effective Date: June 28, 2025

At Prysopic, located at 95 Kingsway North, Hollowell, United Kingdom, your privacy is paramount. We are deeply committed to protecting the personal information you share with us as you explore our exquisite collection of luxury lipsticks and engage with our brand. This Privacy Policy outlines how Prysopic collects, uses, maintains, and discloses information collected from users of the prysopic.com website, our physical store, and any related services. By interacting with Prysopic, whether online or in-store, you signify your acceptance of this policy.

1. Information We Collect

We collect various types of information to provide and improve our services, offer personalized experiences, and ensure the security of our operations.

1.1. Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, or interact with us in connection with other activities, services, features, or resources we make available. This information may include:

  • Name: To personalize your experience and address you correctly.

  • Email Address: For order confirmations, shipping updates, marketing communications, and customer service.

  • Mailing Address: For shipping products you’ve purchased.

  • Phone Number: For order-related queries, delivery updates, and customer support.

  • Payment Information: Such as credit/debit card details and billing address. We do not store full payment card numbers on our servers.

  • Account Credentials: If you create an account on our Site, we collect your username and password.

  • Correspondence: Records of your communications with our customer service team.

  • Demographic Information: Such as age range or preferences, if voluntarily provided during surveys or profile creation, to help us understand our customer base better.

Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities or completing purchases.

1.2. Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include:

  • Browser Name: The type of web browser used.

  • Type of Computer/Device: The kind of device used to access our Site.

  • Technical Information: About Users’ means of connection to our Site, such as the operating system, the Internet service providers utilized, and other similar information.

  • IP Address: Your Internet Protocol address, which helps us understand geographical locations and potentially identify fraudulent activity.

  • Browse Patterns: Pages viewed, time spent on pages, clickstream data, and referral sources.

1.3. In-Store Information Collection

When you visit our physical store at 95 Kingsway North, Hollowell, we may collect information for:

  • Transaction Processing: For purchases made, including payment details and contact information for receipts.

  • Customer Service: If you provide information for inquiries, returns, or loyalty programs.

  • Security: Through CCTV for the safety and security of our premises, staff, and customers.

2. How We Use Collected Information

Prysopic collects and uses Users’ personal information for the following purposes:

  • To Process Transactions: We use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • To Improve Customer Service: Your information helps us to more effectively respond to your customer service requests and support needs.

  • To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. This helps us tailor our product offerings and content to better suit your interests.

  • To Improve Our Site: We may use feedback you provide to improve our products and services.

  • To Send Periodic Emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

  • To Administer a Contest, Promotion, Survey, or Other Site Feature: To send Users information they agreed to receive about topics we think will be of interest to them.

  • For Marketing and Advertising: To show you relevant advertisements on our Site and third-party sites based on your Browse behavior and preferences. This may include personalized offers and promotions.

  • For Internal Analytics and Research: To analyze trends, administer the Site, track users’ movements around the Site, and gather demographic information about our user base as a whole. This helps us to improve our business strategies and product development.

  • For Legal Compliance and Security: To detect and prevent fraud, resolve disputes, enforce our terms and conditions, and comply with legal obligations.

3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users. We regularly review our security practices to ensure they remain robust and effective.

4. Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or conducting surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. These third parties are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.

Examples of third parties we might share data with include:

  • Payment Processors: To securely handle your transactions.

  • Shipping Companies: To deliver your orders.

  • Marketing Platforms: For email campaigns or targeted advertising.

  • Analytics Providers: To help us understand website usage.

  • IT Service Providers: For website hosting, maintenance, and security.

We may also disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes, respond to claims, or protect the rights, property, or safety of Prysopic, our customers, or the public.

5. Third-Party Websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browse and interaction on any other website, including websites that have a link to our Site, is subject to that website’s own terms and policies. We encourage you to review the privacy policies of any third-party sites you visit.

6. Cookies and Tracking Technologies

Our Site may use “cookies” to enhance User experience. A User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Cookies help us:

  • Remember your preferences.

  • Analyze site traffic and trends.

  • Deliver personalized content and advertisements.

  • Improve site functionality.

You have control over your cookie settings, typically found in your browser’s “options” or “preferences” menu.

7. Your Rights Regarding Your Personal Information

Under applicable data protection laws, you may have certain rights regarding your personal information, including:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request correction of inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your personal data under certain conditions.

  • Right to Restrict Processing: Request restriction of processing your data under certain conditions.

  • Right to Data Portability: Request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

  • Right to Object: Object to our processing of your personal data under certain conditions.

  • Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable laws.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal data is no longer required for these purposes, we will securely delete or anonymize it.

9. Changes to This Privacy Policy

Prysopic has the discretion to update this privacy policy at any time. When we do, we will revise the “Effective Date” at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

10. Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:

Prysopic 95 Kingsway North, Hollowell, United Kingdom

Phone: 077 3991 3661

Email: contact@prysopic.com