Sales Policy for Prysopic

Effective Date: June 28, 2025

At Prysopic, located at 95 Kingsway North, Hollowell, United Kingdom, we are committed to providing an exceptional shopping experience for our luxury lipstick collection. This Sales Policy outlines the terms and conditions governing all purchases made from Prysopic, both through our physical store and our website, prysopic.com. By completing a purchase with us, you agree to abide by these terms.

1. Product Availability and Pricing

  • Availability: All products are subject to availability. While we strive to maintain accurate stock levels, popular items may occasionally be out of stock. In such cases, we will notify you as soon as possible and offer alternatives or a refund for the unavailable item.

  • Pricing: Prices for all Prysopic products are listed in Great British Pounds (GBP) and are subject to change without prior notice. The price charged will be the price displayed at the time your order is confirmed. We reserve the right to correct any pricing errors that may occur.

  • Taxes: All applicable taxes (e.g., VAT) will be added to the price of the product at checkout, as required by law.

2. Order Placement and Acceptance

  • Online Orders: When you place an order through prysopic.com, you are making an offer to purchase the product(s). Your order is accepted only when we send you an email confirmation that your order has been dispatched. Until then, Prysopic reserves the right to decline or cancel your order for any reason, including but not limited to product unavailability, pricing errors, or suspicion of fraudulent activity.

  • In-Store Purchases: Purchases made directly at our Hollowell boutique are accepted at the point of sale, subject to product availability and payment verification.

  • Order Limits: We reserve the right to limit the quantity of products purchased per person, per household, or per order. These restrictions may apply to orders placed by the same customer account, the same payment method, or those using the same billing and/or shipping address.

3. Payment

  • Accepted Payment Methods: We accept various payment methods, including major credit/debit cards (Visa, MasterCard, American Express, etc.) and other secure payment gateways as indicated on our website or at our physical store.

  • Payment Security: All online payments are processed securely through trusted third-party payment processors. Prysopic does not store your full payment card details on our servers. Your financial information is encrypted during transmission for your protection.

  • Payment Authorization: By submitting your payment information, you authorize Prysopic to charge the total amount of your order to your chosen payment method.

4. Shipping and Delivery

  • Shipping Locations: We offer shipping within the United Kingdom and may offer international shipping to select destinations. Please check our website or contact us directly at contact@prysopic.com for current shipping options and rates for your location.

  • Shipping Costs: Shipping fees are calculated based on your location, chosen shipping method, and order total. These costs will be clearly displayed at checkout before you finalize your purchase.

  • Delivery Times: Estimated delivery times are provided for your convenience but are not guaranteed. Delays may occur due to unforeseen circumstances, customs processing (for international orders), or carrier issues. We are not responsible for delays outside of our control.

  • Order Tracking: Once your order is dispatched, you will receive a shipping confirmation email with a tracking number, allowing you to monitor the status of your delivery.

  • Risk of Loss: The risk of loss and title for items purchased from Prysopic pass to you upon our delivery to the carrier.

5. Return and Refund Policy

  • Our comprehensive Refund and Returns Policy governs all product returns and refund requests. Please refer to our dedicated Refund and Returns Policy page for detailed information on eligibility, non-returnable items, the return process, and refund procedures.

  • For hygiene reasons, and due to the nature of our luxury cosmetic products, items must generally be unopened, unused, and in their original, sealed packaging to be eligible for a return.

6. Product Information and Disclaimers

  • Product Descriptions: We strive to provide accurate descriptions, images, and specifications for all products. However, slight variations in color or packaging may occur due to monitor settings or manufacturing updates.

  • No Medical Claims: Prysopic products are cosmetics and are not intended to diagnose, treat, cure, or prevent any disease. Any statements made on our Site or packaging regarding product benefits are for informational purposes only.

  • Allergies: While we use high-quality ingredients, individual sensitivities may vary. We recommend reviewing the ingredient list of each product before purchase. If you have known allergies, please consult with a healthcare professional before use.

7. Intellectual Property

All content on the Prysopic website and in our store, including text, graphics, logos, images, product designs, and software, is the property of Prysopic or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content without our express written permission.

8. Limitation of Liability

Prysopic shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from the use of our products or Services, or for any errors or omissions in the content, even if advised of the possibility of such damages. Our liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid by you to us for the product or service.

9. Governing Law

These Sales Policy terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

10. Contact Information

For any questions or concerns regarding this Sales Policy, please contact us:

Prysopic 95 Kingsway North, Hollowell, United Kingdom

Phone: 077 3991 3661

Email: contact@prysopic.com