Sales Policy
Effective Date: January 6, 2025
At PrySopic, we are committed to providing our customers with a seamless and transparent shopping experience. This Sales Policy outlines the terms and conditions governing the sale of products on our website, https://prysopic.com. By making a purchase from our site, you agree to adhere to the terms outlined in this policy.
1. Product Availability
All products offered for sale on our website are subject to availability. While we strive to keep accurate stock levels, in some cases, items may be out of stock or discontinued. If an item is unavailable after you’ve placed an order, we will notify you promptly and offer you the option to:
- Wait for the item to be restocked.
- Choose a similar item as a replacement.
- Cancel your order and receive a full refund.
2. Pricing
The prices listed on our website are in US Dollars (USD), and they are subject to change without notice. We make every effort to ensure the accuracy of product pricing, but errors may occur. If a pricing error is found, we will contact you before processing your order, allowing you to either accept the revised price or cancel your purchase.
Sales Taxes: Applicable sales taxes are included in the total order price during checkout, based on your shipping address and the local tax rates.
Shipping Fees: Shipping costs will be calculated at checkout based on the delivery address and the size of the order. These fees will be added to your order total before finalizing your purchase.
3. Order Confirmation
After placing an order on our website, you will receive an order confirmation email. This email will contain the details of your order, including the products purchased, shipping information, and total cost.
Please note that the receipt of an order confirmation email does not constitute acceptance of your order. We reserve the right to cancel or modify orders for various reasons, including:
- Insufficient stock
- Inaccurate product details
- Payment issues
If there is any issue with your order, we will contact you directly to resolve the matter.
4. Payment Methods
We accept a variety of payment methods to provide flexibility for our customers, including:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and others.
- PayPal: A secure payment method for customers who prefer to pay via their PayPal account.
- Other Payment Methods: We may offer additional payment options, such as Apple Pay, Google Pay, or bank transfers, depending on your location.
All payment transactions are processed through secure and encrypted payment gateways to protect your information.
5. Order Cancellations
If you need to cancel your order, please contact us as soon as possible. Orders can be canceled before they are processed and shipped. Once an order has been shipped, it cannot be canceled. In such cases, you will need to initiate a return once the item arrives.
To cancel your order, please contact our customer service team at info@prysopic.com or call (601) 847-1198.
6. Shipping and Delivery
Shipping of orders is typically processed within 2-3 business days of order confirmation. We offer multiple shipping methods, and shipping times may vary based on your location and the shipping option you select.
Domestic Shipping: Delivery times for domestic orders typically range from 5 to 7 business days, depending on your location and the chosen shipping method.
International Shipping: For international orders, delivery times may vary and could take 10 to 20 business days, depending on customs processing and the destination country.
Please note that we are not responsible for delays caused by external factors, such as customs or postal service issues. Any customs fees, import duties, or taxes for international shipments are the responsibility of the customer.
7. Returns and Refunds
Please refer to our Refund and Returns Policy for detailed information on how to return products and request refunds. We accept returns for most products within 30 days from the date of delivery, as long as the items are unused, in original packaging, and in resalable condition.
Refunds are typically processed within 7-10 business days after receiving the returned item. Refunds will be credited to the original payment method used during purchase.
8. Warranty and Guarantees
We offer warranties on certain products as specified on the product pages. If your item is defective, damaged, or not functioning as expected, please contact us immediately for assistance. We will guide you through the warranty claims process and offer a replacement or refund, depending on the circumstances.
9. Limitation of Liability
While we make every effort to ensure the accuracy of product descriptions, images, and specifications, we cannot guarantee that all information will be entirely free of errors. In the case of any discrepancies, we reserve the right to correct any errors and update the product details.
We are not responsible for any direct, indirect, or consequential damages arising from the purchase, use, or inability to use our products, except where required by law.
10. Changes to This Sales Policy
We may update or modify this Sales Policy at any time. Changes will be posted on this page with the updated effective date. We recommend that you review this policy periodically to stay informed about any updates.
If you have any questions or need assistance, feel free to contact us at:
- Email: info@prysopic.com
- Phone: (601) 847-1198
- Website: https://prysopic.com
- Street: 1373 Jupiter Rd, Braxton, Mississippi (MS), United States